Got questions? We’ve got answers. Explore our list of FAQs covering TinySeats usage, maintenance, and shipping & delivery.
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TinySeats Two
The Quick Start Guide is located behind the fabric flap below the headrest. For videos and the full manual, scan the QR code or visit Install & Go.
The rear-facing positions require the use of ISOFIX. When the seat is used as a forward-facing booster for older children, we recommend securing it with ISOFIX, although the car’s 3-point seat belt is sufficient.
We recommend using ISOFIX for the booster mode because, without a child in the seat, it’s easy to forget to secure the seat properly. Using ISOFIX ensures that the seat remains safely anchored even when not in use.
No, at the moment the cover is only available in Midnight Grey. We are prioritizing other product development, but in the future, we will likely introduce new colors for our products.to receive information about new products.
TinySeats Two is a complex product with a steel frame designed to manage the extreme forces an accident may cause. The steel frame and the Isofix system adds a significant amount to the product weight of 10 kg, yet we have chosen safety over weight-reduction as not to compromise on our children’s safety.
To make TinySeats foldable and as compact as possible, all dimensions have been minimized, and the seat has been designed to be narrow and without edges. At first glance, this might seem uncomfortable, but in reality, it has proven that children appreciate being able to angle their legs outward and place them on the sides of the seat, avoiding having their knees pressed up against their chest. This is especially valuable as the children’s legs grow longer, making it more challenging to keep them seated rear-facing.
No, to ensure that TinySeats meet the safety regulations the backrest has been fixed in one position. Different cars have different angles on their seats and the angel of the backrest will depend on the shape of the car seat.
The insert for children aged 9 – 24 months increases the angle of the backrest, making it more suitable for small children.
The following video clip shows how you raise the backrest.
The harness should only be used when TinySeats Two is in the rear-facing position. To tighten the harness, ensure that the headrest is correctly positioned. If the headrest is too high, you will not be able to tighten the harness properly. The harness should be at shoulder height, not above it. Please refer to the manual for detailed instructions on how to properly install your child in the seat.
It’s important that the headrest is positioned at the correct height in relation to the child’s shoulders to ensure the harness can be tightened properly. A correctly positioned headrest reduces friction on the harness straps and makes the harness easier to adjust. If the headrest is too low, it may feel impossible to loosen the harness, and the child’s shoulders can be pushed forward. On the other hand, if the headrest is too high, it may seem like the harness is fully tightened, but there will still be too much space between the harness and the child’s body.
The correct height is when the harness emerges approximately 1–2 cm below the child’s shoulders. This allows the harness to be tightened securely and snugly over the child’s shoulders.
You may notice that when pushing the upper part of the support leg back into its "sleeve," it often stops about 3 cm before it is fully inserted and becomes difficult to push further.
To solve this, try adjusting the angle of the support leg slightly by tilting it gently toward the back of the seat. This small change in angle usually allows the remaining part of the leg to slide smoothly into place.
Usage
When flying with your TinySeats, it is especially important to protect the ISOFIX connectors, as they are the most delicate part of the seat. The easiest way to do this is by using our specially designed SeatCase, which provides protection with a hard shell and a custom-padded insert.
If you don’t have such a case, you can pack the seat in another hard suitcase and cushion it with items such as clothing.
We do not recommend checking in the seat in a soft bag, as the risk of damage is significantly higher. If you must use a soft bag, ensure the seat is carefully wrapped in soft, protective materials such as towels or clothing. The ISOFIX connectors should receive extra protection, for example, by covering them with a piece of tubing and wrapping fabric (such as socks) around them.
Many airlines allow you to bring a car seat without an additional charge, but the rules vary between companies. You should always check what applies to your specific airline.
Here’s an overview of the rules for some common airlines in Europe. We will extend this list of South East Asia airlines as we get more information.
SAS: You can check in a stroller and a car seat free of charge, in addition to the baggage included with the child's ticket. The stroller and/or car seat should be packed in a plastic bag or protective cover.
Norwegian: A checked stroller and a car seat can be checked in free of charge, regardless of the child's age.
BRA: When traveling with an infant (0-23 months), you can bring a stroller and a car seat in addition to the baggage included in your chosen ticket type. Children aged 2-11 years can bring a car seat free of charge in addition to the baggage included in the ticket.
Ryanair: You can check in two baby equipment items per child (e.g., a stroller and a car seat) free of charge. Additional baby equipment can be checked in for a fee.
Finnair: In addition to the allowed free checked baggage for the child's ticket, you can bring a collapsible stroller and a car seat at no extra charge.
IMPORTANT: Don’t forget to contact your specific airline in advance to confirm their current rules and guidelines.
Maintenance
Yes, the seat cover is removable (as three separate parts) and can be machine-washed at 30 degrees as delicate wash.
Note: There is a plastic part inside the seat cover. It's feasible to wash the cover with this part inside.
No. All possible repairs must be carried out by a professional. Contact us and we'll see if we can find a solution.
We currently do not ship to the UK and Ireland due to complex and costly cross-border administration. For more information and to purchase your seat, please visit one of our retailers in these regions. A list of UK distributors can be found in the footer.
For sales in Asia & Middle East, please visit www.asia.tinyseats.com.
Currently, TinySeats are designed and certified exclusively to meet European safety standards, UN ECE R129/i-Size.
While these are among the most stringent safety regulations in the world, the United States and Canada operate under different localized certification systems (such as FMVSS 213 in the US and RSSR in Canada). Because car seat regulations are not "cross-compatible," it is technically illegal to sell or use a European-certified seat in North America, and vice versa.
Shipping fees vary depending on your order details. To see the most up-to-date pricing, please check out our shipping guide using link below.
We aim to get your order on the road as quickly as possible. Once your package leaves our warehouse, you can typically expect the following delivery windows:
Read more about guarantee below.
