2. Definitions and processing
2.1 Personal data and processing
Personal data is any information relating to an identified or identifiable natural person. Personal data can be a name, an address or an identification number, but it can also be a picture, an IP-address or an e-mail address – provided that they can be connected to a natural person. Personal data may consist of one or more factors specific to the physiological, genetic, mental, economic, cultural or social identity of that natural person.
Processing of personal data means any operation or set of operations which is performed on personal data. For example collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction are all processing of personal data.
We, NastaLab Pte. Ltd., 20162758G are controller of processing the personal data we collect. Our contact information is: NastaLab Pte. Ltd., 20 Duchess Road, 268988, Singapore.
We collect personal data that you share with us when you order our Services, when you receive login information and when you become user of the Services, when you use our application or register on our training sessions, seminars and workshops and when you contact us or visit our webpage and accept cookies.
In addition to the data that you share with us, or that we collect based on your use of our Services, we may also collect personal data from third parties. These are: information about address from public records to ensure that we have the correct information, information about your credit rating from credit rating agencies and banks and information from social media for marketing purposes.
We, NastaLab Pte. Ltd., 20162758G, deliver services and products such as children car seats and other associated accessories, referred to hereafter as “Services”.
Our customer is a corporation, an organisation, an authority or an association. The customer is represented by users and system administrators, such as yourself, who all have access to the Services through personal login information. The customer is controller for processing the personal data its has collected.
We are processor of the personal data we process on behalf of the customer. We therefore have responsibility for the organisational and technical safety measures that are required by data protection laws and that are described on our webpage. Such safety measures shall protect the your personal data that we process.
Customer has the right to provide us with instructions regarding our processing of your personal data. We have an obligation to comply with such instructions.
3. Personal data we collect from you
We collect your personal data when you order the Services. In connection with your order, we also create login information and online identificators that are necessary for you to be able to use the Services. Sometimes we may have applications that are connected to the Services. Upon your use of the application, you may upload information to the Services.
When you register on our training sessions, we collect your contact information and company information. If you contact us, through mail, chat or otherwise, we will have access to the information you provide to us in that contact.
4. Categories and grounds for processing
We collect following categories of personal data: name, address, contact information including phone number and e-mail address, identification number, online identificator, company information and other information that you have chosen to share with us.
We need to above mentioned information to be able to fulfill our contractual obligations to perform the Services to you and the customer.
If you chose not to provide certain personal data, then this may result in the Services being incorrect or misleading or that we are not able to perform the Services to you or to the customer.
5. Period for saving the personal data
We store your personal information until the Services have been performed and up to 36 months thereafter for purposes of managing complaints and claims. Thereafter we will anonymize your personal data and use it for research and statistics for purposes of improving our services and developing additional services. Personal data that is used for invoicing is saved as long as it is required as bases for accounting.
6. Purpose for the processing
We process the personal data for following purposes:
- to provide the Services and fulfill our contractual obligations with you or the customer,
- to manage your account, communicate with you, send messages and newsletter and update the Services and conditions for it,
- to secure and improve functionality of the Services,
- to personalize and improve your experience of the Services,
- to manage marketing activities unless you have opted-out from such activities,
- to control, prevent and investigate possible misuse or incorrect use of the Services and
- to comply with legal requirements, such as accounting and bookkeeping act.
We also process your personal data to know which users and customers are using the Services and later for research and statistical purposes.
Cookies are small files which are stored on the hard drive of your computer. They help us to improve the Site and to deliver a better and more personalised service. We use the following cookies:
Strictly necessary cookies: These are required for the operation of our website. They include, for example, cookies that enable you to use the shopping cart.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to remember your preferences and personalise our content for you.
You can find the individual cookies we use and the purpose for which we use them in the table below:
You can control cookies through settings in your web browser and other tools allowing you to refuse the setting of some or all cookies. If you do so choose to block all cookies (including essential cookies) you may not be able to access all or some parts of the Site.
Most cookies we use are known as session cookies. These cookies will expire whenever you close your browser or shut down your computer, and such cookies need not be blocked. Other cookies used for specific purpose will expire when that purpose is no longer required.
You can also ask us to stop using cookies and other similar technologies that monitor your behavior on our webpage through contacting: email@example.com.
8. Who we share the information with
We may share personal information with our subcontractors both within and outside EU/EES. A complete overview of recipients and places for applicable processing of persona data in the Services is available through contacting: firstname.lastname@example.org.
Our subcontractors have the same obligations regarding processing of personal data as we have in relation to you. These obligations are documented in written data processing agreement we have with our subcontractors.
Your data as customer may be processed together with a third party register to collect more information about you as a customer.
We may also share personal information with other affiliated companies in order to perform the Services and to fulfill our contractual obligations towards you or our customer.
9. Your rights
You have the right to request information about the data that is registered about you. You have the right to data portability of the personal data. You have the right to have you personal data corrected if it is inaccurate, to have incomplete personal data completed and right to obtain restriction of processing until the personal data is corrected. You have the right to be forgotten. You also have the right to withdraw your consent, file a complaint about the processing to supervisory authority, object to automated individual decision making and profiling and object to direct marketing.
10. Ask us
If you have any questions about this policy and processing of your personal data, if you wish to erase or correct inaccurate data, you can always contact us through the contact information available on our web page and trough chat or user support that are available in the Services.